Sandro Degen

• IT Strategy Manager

  since January 2026

  Helvetia Baloise Group — Group IT, Division Strategy & Steering

  • Governance architecture and strategic steering of the group-wide technology decision-making body across eight countries
  • Chief-of-staff function to the Group CTO: annual plan and agenda of the committee, review of all submissions for substance, briefing ahead of every session
  • Built the governance infrastructure: action register, decision log, automated call-for-content processes, AI-supported documentation
  • Steering the Group IT synergy planning in a post-merger environment
  • Co-author of the group-wide technology strategy and accountable for the KPI set by which its implementation is measured
  • Owner of the committee's goals and targets process: target definition, interim and year-end measurement — the basis for the country CTOs' target agreements

• Solution Architect Group Applications

  June to December 2025

  Baloise IT Services — Group Applications

  • Architecture ownership for central group-wide business applications, functional guidance of three product owners and their teams
  • Member of the circle leadership team, deputy to the product manager
  • Orchestration of the group-wide synergy programme
  • Steering of mandated international strategy consultancies
  • Facilitation of critical escalations between business and technology

• IT Project Manager

  May 2024 to June 2025

  Baloise AG — Group IT

  • Created full IT cost transparency across four countries on the TBM framework, within three months
  • Steering an internal and external team of four to six people
  • Designed the tender for infrastructure managed services (private cloud) through to RFP-ready
  • Status reporting to the Group CEO, Group CTO and country CTOs

• Strategic Assistant to the Head of Claims / Customer Benefits

  August 2021 to April 2024

  Baloise AG — Customer Benefits division

  • Right hand to the executive board member and COO: decision preparation, conceptual design and project leadership from a staff function
  • Analyses and presentations for the Executive Board, quarterly for the Board of Directors
  • Led the design of the insurance fraud operating model
  • Orchestrated the organisational redesign of a division with approx. 1,200 employees
  • Led the rebranding project for the claims documents

• Junior Assistant Corporate Audit

  September 2020 to July 2021

  KPMG AG, Basel — Audit, alongside BSc studies

  • Audits of annual and consolidated financial statements under CO, IFRS and Swiss GAAP FER for national and international companies
  • Student Ambassador FHNW Basel

• Team Leader Logistics → Operations Manager

  June 2015 to January 2020

  Pantex AG, Basel — Security services

  • First leadership responsibility from the age of 18: coordination of up to 60 security staff, including at the opening of Kunstmuseum Basel
  • Process ownership for the ISO 9001 certification
  • Accountable for site security

• Company Commander

  since 2023

  Swiss Armed Forces, Infantry

  Full accountability for training, operational readiness and leadership of an infantry company of approx. 180 personnel. Previously platoon leader from 2018 to 2023. Infantry officer and demolition specialist.

• Vice President

  since 2021

  Wohngenossenschaft Drei Linden (Drei Linden Housing Cooperative)

  Managing 50 single-family and 7 multi-family houses. Accountable for renovation projects, cost controlling and the digitalisation of business processes. Led the project group for the full revision of the statutes.

• President

  since 2022

  Unteroffiziersverein Basel-Stadt (NCO Association Basel-Stadt)

  Leading the board, accountable for training, contributing to the umbrella association. Previously treasurer since 2016.

• Further memberships

  • Offiziersgesellschaft beider Basel (Officers Association of Both Basel)
  • Ehrengesellschaft zum Rebhaus
  • Ehrenzunft zu Fischern
  • Feuerschützen Basel
  • Verein Klosterberg

• Strategic Thinking IMD Business School, 2026
• Master of Science in Business Information Systems FHNW Olten, 2025
• CAS in Decisive Leadership University of Lucerne, 2024
• Bachelor of Science in Business Administration FHNW Basel, 2022
• Swiss Matura (university entrance qualification) Gymnasium Kirschgarten Basel, 2015

Research on digital trust in the insurance industry, begun in the master's thesis and continued in two peer-reviewed conference papers.

• Digital Trust in Insurance: Toward a Conceptual Framework

  2026

  Petra Asprion, Jona Karg, Sandro Degen

  6th Society 5.0 Conference, Skukuza (South Africa). Full Research Paper, peer-reviewed.

• Understanding digital trust in insurance: foundations, origins, and relevance

  2025

  Petra Asprion, Sandro Degen, Jona Karg

  IADIS Applied Computing 2025 / WWW-Internet 2025, pp. 240–244, ISBN 978-989-8704-71-9. Peer-reviewed. Record in the FHNW repository

• Digital Trust in Insurance

  2025

  Sandro Degen

  Master's thesis, Hochschule für Wirtschaft FHNW, Olten. Record in the FHNW repository

• Strategy & Governance IT strategy, IT governance, portfolio management, C-level decision preparation and committee steering
• Transformation Post-merger integration, synergy programmes, organisational development, change management
• Technology Microsoft 365, Power Platform, Copilot Studio, SharePoint, Power BI, Azure, TBM framework
• Leadership Lateral leadership across hierarchies, steering external consultancies, stakeholder management, escalation management
• Languages German (native), English (C1, MSc delivered entirely in English), French (basic)